Privacy Policy
Last updated:
This Privacy Policy describes how Havern Bot ("we," "us," or "our") collects, uses, and shares your information when you use our Discord bot services.
1. Information We Collect
1.1 Information You Provide
When you use Havern Bot, we may collect information that you voluntarily provide, such as:
- Custom configurations for your Discord server
- Command inputs and preferences
- Account information for premium subscriptions
- Support requests and communications
1.2 Information Automatically Collected
When you interact with Havern Bot, we automatically collect certain information, including:
- Discord User ID
- Discord Server ID
- Server roles and permissions
- Command usage statistics
- Error logs for troubleshooting
- Usage patterns and activity data
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Services
- Process server-specific configurations and settings
- Respond to your requests and support inquiries
- Send you technical notices, updates, and administrative messages
- Monitor and analyze trends, usage, and activities
- Prevent fraudulent, unauthorized, or illegal activity
- Process premium subscription purchases and renewals
- Develop new features and functionality
3. Information Sharing and Disclosure
We may share information about you in the following circumstances:
3.1 With Your Consent
We may share information when you direct us to do so.
3.2 For Legal Reasons
We may share information if we believe that disclosure is reasonably necessary to:
- Comply with applicable laws, regulations, legal processes, or governmental requests
- Enforce our policies, including investigation of potential violations
- Detect, prevent, or address fraud, security, or technical issues
- Protect against harm to the rights, property, or safety of Havern, our users, or the public as required or permitted by law
3.3 Service Providers
We may share information with vendors, consultants, and other service providers who need access to such information to perform work on our behalf. These service providers are limited in their ability to use information they receive in the course of providing services to us.
3.4 Analytics Partners
We may use third-party analytics services to help us understand how users engage with our Services. These analytics providers may use cookies and similar technologies to collect information about your use of the Services.
4. Data Retention
We retain information for as long as necessary to provide our Services and for the purposes outlined in this Privacy Policy. We will retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
5. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.
6. Children's Privacy
Our Services are not directed to individuals under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
7. International Data Transfers
We may transfer, process, and store information about you on servers located in various countries, including outside your country of residence. The data protection laws in these countries may not offer the same level of protection as those in your country.
8. Your Rights and Choices
8.1 Account Information
You may update or correct server-specific settings through bot commands or the dashboard interface.
8.2 Data Access and Deletion
You may request access to, correction of, or deletion of your information by contacting us at privacy@havern.cc. We will respond to your request within a reasonable timeframe.
8.3 Data Portability
Where applicable by law, you may have the right to request a copy of your information in a structured, commonly used, and machine-readable format.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this policy. Your continued use of our Services after such modifications will constitute your acknowledgment of the modified Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@havern.cc